At Non-Profit Power, we are committed to delivering your orders efficiently and safely. Below you will find important information about our transport and delivery policies.

Delivery Methods

We offer various delivery options to meet your needs:

• Standard Delivery: Estimated delivery within 3-5 business days.
• Express Delivery: For those who need their items faster, we offer an express service that delivers within 1-2 business days.
• International Delivery: We also ship internationally. Delivery times vary based on destination but typically range from 5-15 business days.

Please note that delivery times are estimates and may vary due to factors beyond our control such as weather conditions, postal delays, and customs inspections.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the delivery method selected. You will be able to view and approve the shipping costs during the checkout process.

• Free Shipping: We offer free standard shipping on orders over a certain amount. This will be clearly indicated on our website.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on our carrier’s website. This will give you the most accurate information regarding the status of your delivery.

Delivery Instructions

You can provide special delivery instructions on the checkout page of our website. We will pass these instructions along to the courier, but please note that their ability to comply may vary depending on the delivery method.

Missed Deliveries

If you are not at home when the delivery is attempted, the courier will leave a card with instructions on how to either rearrange the delivery or collect your package. It is important to provide accurate contact information so the courier can reach you if needed.

International Shipments

International shipments may be subject to customs duties and taxes which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.

We strive to ensure that your orders reach you in perfect condition and on time. If you have any questions or need further assistance with your delivery, please contact us at info@nonprofitpower.eu.